3-star hotel

ChichisandCharlies

4 · 459 reviews Av Rueda Medina 50, playa norte, 77400 Cancún, Q.R., Mexico

Relaxed seaside hotel on Isla Mujeres' Playa Norte with beach access, open-air dining, and easy ferry connection to Cancún.

Beachfront Casual Vibes Family Friendly Open-Air Dining Free Wi-Fi
At a glance

Quick stay signals

Six signals to read the stay at a glance.

Wi-Fi Free
Parking Available
Beach Access Direct
Airport Shuttle Provided
Family Friendly Yes
Bar On-site
Editorial

Hotel overview

Set on the lively white sands of Playa Norte, this 3-star hotel offers a laid-back retreat steps away from the Caribbean Sea. Its simple rooms and suites provide a relaxed atmosphere with comfortable beds and terraces overlooking the beach and sunset views. The open-air dining area features a bar and beach club where guests can enjoy casual meals and freshly mixed drinks in an inviting seaside setting.

Guests appreciate the hotel's family-friendly environment, free Wi-Fi, and convenient airport shuttle services. While there is no pool or fitness center, the direct beach access and reserved sunbeds tie the experience closely to the island's stunning natural surroundings. The location is ideal for exploring nearby attractions including Isla Mujeres ferry terminal and the Punta Norte Lighthouse, both short walks away.

Though some rooms may have noise from early beach setups, the property maintains a peaceful vibe overall with ample opportunities to relax by the shore. On-site dining is a highlight, and nearby visitors can find additional bars and eateries just a few minutes from the hotel, enhancing the casual island atmosphere.

Stand-out signals

What makes this stay stand out

Three signals that shape how this stay actually feels.

Beachfront Location

Steps from Playa Norte’s white sand and calm waters, offering direct access and ocean views from select rooms.

Open-Air Dining & Beach Club

Casual seaside bar and restaurant serving food and drinks with vibrant island vibes nearby the shore.

Family-Friendly Amenities

Kid-friendly environment with free sunbeds and beach chairs reserved for guests, suitable for all ages.

Hotel album

A closer look at the resort

Rooms, common spaces and the small details that shape the stay. Click any photo to view larger.

11 photos
Guest reviews

What travelers say

A snapshot of guest ratings and stories behind the stay.

4 / 5

459 verified guest reviews

  • 5 55%
  • 4 20%
  • 3 9%
  • 2 5%
  • 1 11%
Beachfront Access Comfy Beds Beach Club Simple Rooms Free Wi-Fi Ocean Views

Evelyne Richer.

Stayed 5 month ago

“It’s our 2nd time at this hotel and we love it! The view and where it is situated is just awesome. We reserved room #9 on top of the reception/kitchen. Nice spacious simple room with a king and queen bed. Comfortable beds and pillows. The terrace is amazing with a superb view of the beach and sunset. Priceless to have your coffee or glass of wine on the terrace with such a view!! Lots of water pressure in the shower which is rare! Maid service was perfect. The fridge was not plugged in when we got there, which was a little disappointing. If you are a light sleeper, maybe bring earplugs just in case. It’s a quiet zone, but very echo and morning noise starts early when they do the chair set up. (The windows aren’t very airtight). Bring your own beach towel. There is a nice section of chairs and parasols reserved for hotel guests. Will definitely be returning to this hotel.”

Andrew Ellsworth.

Stayed 7 month ago

“If you love spending the day on the beach, relaxing in a sun chair under an umbrella, ordering food to your spot, floating in the nice water (don't brother trying to snorkle- not clear), walking up and down the beach,music bumping, people everywhere and drinking all day (you can drink anything, not forced to buy from the restaurants)- then this is the place for you! Unfortunately, we had a room on the main floor, literally just 30 paces from our beach lounger and umbrella, which had a lot of traffic in front of it. There's a big picture window in the room (#2), but unfortunately you cannot open the window to let light in, as it is right in front of the restaurant and reception desk- giving absolutely zero privacy. We were there for 5 nights, and the noise from the place opening up for the day never allowed you to sleep in. 7am or bust! No lamp or smaller light source. Side lamp? No safe- this was a big one. I've never been anywhere where they didn't have a safe. It may only offer a false sense of security, but at least it offers that! Bolt a safe into one of the shelves- done! A door sweep would help a lot with removing/keeping sand out of the room, and also help block any insects, and help mitigate the noise. There were multiple splits in our room's door and gaps in the door frame which could see through to the restaurant- fixing this would also help mitigate the noise. This place is clean and the staff is friendly. Fix these issues - and I will change my rating. Otherwise, a great place if you like the beach access and like a party vibe- you are a 10 min walk to anywhere in north beach- no real need for a golf cart. Enjoy the Beach!”

Oleg Saakov.

Stayed 7 month ago

“Location superb ! Beach awesome! Stayed for few days as other hotels were booked. It's OK.”

DK.

Stayed 7 month ago

“Amazing beachfront property! We stayed in room 17 and the balcony was lovely, as were the ocean views! We had free lounge and umbrella right out front, the food, drinks and service were 10/10! If wanting everything right in one place, this is it!”

Based on verified guest reviews
What’s on site

Amenities and services

Everything available — and what isn’t — across the property.

7included 2not available

Most loved

Free Wi-Fi Parking Beach access Kid-friendly Restaurant Airport shuttle
  • Free Wi-Fi
  • Parking
  • Beach access
  • Kid-friendly
  • Restaurant
  • Airport shuttle
  • Bar
  • Pool
  • Fitness center
Place & surroundings

Location and nearby

Where the hotel sits — and what travelers can reach nearby.

Getting around

  • Cancun International Airport Major gateway connecting Isla Mujeres by a short drive and ferry crossing.
    1 hr 19 min by car
  • Cozumel International Airport Alternative regional airport accessible by car and ferry transport.
    3 hr 25 min by car
  • Isla Mujeres Ferry Terminal Nine-minute walk to ferry crossings connecting to Cancún and surrounding areas.
    9 min walk
  • Playa Norte Lively, sandy beach lined with palm trees, beach chairs, bars, and restaurants just steps away.
    Alongside hotel
  • MUSA (Underwater Sculpture Museum) Underwater art experience accessed by snorkeling, diving, or glass-bottom boat tours nearby.
    Short boat ride
Practical guide

Stay essentials

Practical details to know before you check in.

Check-in / Check-out

Check-in from 15:00, check-out by 12:00

Internet

Free Wi-Fi throughout the property

Address

Av Rueda Medina 50, Playa Norte, Cancún, Q.R., Mexico

Contact

+52 998 241 5817

Parking

On-site parking available

Airport Shuttle

Shuttle service offered to/from airport

Kid-Friendly

Facilities suitable for families with children

Dining

On-site restaurant and bar with open-air seating

Questions travelers ask

FAQ

The hotel provides a reserved area with chairs and umbrellas directly on Playa Norte for guests.

An airport shuttle service is available; guests should arrange details with the front desk.

Pet policies are not specified; contacting the hotel directly is advised for confirmation.

An open-air restaurant and bar are on-site, serving casual meals and drinks with beach views.

Yes, on-site parking is offered complimentary to hotel guests.

The Isla Mujeres ferry terminal is about a 9-minute walk from the property.

The hotel does not have a pool or fitness center but benefits from direct beach access.
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